LIVAROCKS is an independent Canadian brand owned and operated by Livarex Inc. We are not affiliated with, endorsed by, sponsored by, or acting on behalf of any other planter company, manufacturer, or seller.
Terms of service
Terms of Service
LIVAROCKS
Operated by Livarex Inc.
Effective Date: January 17, 2026
OVERVIEW
Welcome to LIVAROCKS. The terms “we”, “us” and “our” refer to LIVAROCKS, a brand operated by Livarex Inc. LIVAROCKS operates this store and website, including all related information, content, features, tools, products and services (the “Services”), to provide customers with a curated shopping experience. LIVAROCKS is powered by Shopify, which enables us to provide the Services.
These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services. Please read them carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
SECTION 1 – ACCESS AND ELIGIBILITY
You must be at least the age of majority in your province or territory of residence to use the Services or place an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
SECTION 2 – PRODUCTS
All products sold under the LIVAROCKS brand are handcrafted. Natural variations in wood, including colour, grain, texture, knots, and minor imperfections, are inherent characteristics of natural cedar and are not considered defects.
Product images are provided for illustrative purposes only and may not represent the exact product delivered.
SECTION 3 – ORDERS AND ACCEPTANCE
Placing an order constitutes an offer to purchase. Livarex Inc. reserves the right to accept, refuse, cancel, or limit any order at its sole discretion, including in cases of suspected fraud, pricing errors, or inventory limitations.
An order is considered accepted only after payment has been successfully processed and confirmation has been issued.
All purchases are subject exclusively to our Return & Refund Policy.
SECTION 4 – PRICING AND PAYMENT
All prices are listed in Canadian Dollars unless otherwise stated and may change without notice. Payment must be received in full prior to shipment. You represent and warrant that the payment information provided is accurate and that you are authorized to use the payment method.
SECTION 5 – SHIPPING, DELIVERY, AND RISK OF LOSS
Delivery timelines are estimates only and are not guaranteed. Once products are transferred to the shipping carrier, title and risk of loss pass to the customer. Livarex Inc. is not responsible for delays, loss, or damage caused by carriers or events beyond our control.
SECTION 6 – RETURNS AND REFUNDS
All returns, exchanges, and refunds are governed exclusively by our Return & Refund Policy, which forms an integral part of these Terms.
SECTION 7 – WARRANTY DISCLAIMER
Except as expressly stated in our Warranty Policy or required by applicable law, all products and Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.
SECTION 8 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Livarex Inc. shall not be liable for any indirect, incidental, special, or consequential damages. Total liability shall not exceed the purchase price paid for the product giving rise to the claim.
SECTION 9 – INSTALLATION, USE, AND MAINTENANCE
Livarex Inc. is not responsible for damage, loss, or injury resulting from improper installation, misuse, neglect, failure to follow care instructions, or environmental exposure.
SECTION 10 – CHARGEBACKS AND FRAUD PREVENTION
Customers agree to contact LIVAROCKS directly to resolve issues prior to initiating a chargeback. Fraudulent or abusive chargebacks may result in account suspension, refusal of future orders, and legal action where appropriate.
SECTION 11 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, designs, logos, trademarks, layout, UI elements, text, and custom code and other materials, is the exclusive property of Livarex Inc. or its licensors and may not be used without prior written consent.
SECTION 12 – RELATIONSHIP WITH SHOPIFY
LIVAROCKS is powered by Shopify. Any sales are made directly between you and Livarex Inc. Shopify is not responsible for any aspect of transactions between you and LIVAROCKS, and you expressly release Shopify from related claims.
SECTION 13 – PRIVACY
Use of the Services is subject to our Privacy Policy, which governs the collection and use of personal information.
SECTION 14 – FORCE MAJEURE
Livarex Inc. shall not be liable for failure or delay caused by events beyond reasonable control, including natural disasters, supply chain disruptions, labour disputes, or governmental actions.
SECTION 15 – TERMINATION
We may terminate or suspend access to the Services at any time. Provisions that by their nature should survive termination shall survive.
SECTION 16 – GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of Canada and the Province of Manitoba. Any disputes shall be resolved exclusively in the courts of Manitoba.
SECTION 17 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 18 – CONTACT INFORMATION
Questions about these Terms should be directed to:
Email: support@livarex.ca